POLICIES & SUPPORT
Contact
Effective October 25, 2026
The Soul Archive provides the Past Life & Soul Contract Reading at thesoularchive.com. ClickBank is the retailer for purchases made through the site's checkout.
Order, billing, and refund support
For help locating a purchase, a billing question, or a refund request, visit ClickBank customer support. You can also follow the support link in your ClickBank purchase receipt. Use your order number and checkout email address to identify your transaction.
Our product carries a 365-day money-back guarantee from the purchase date. See the Refund Policy for complete request instructions, including what to do if the automated support flow does not offer a refund option.
Contacting the product seller
To raise a product-access question or a privacy request with The Soul Archive, use the seller contact option associated with your ClickBank receipt or order-support record. Specify “The Soul Archive Past Life & Soul Contract Reading” so your request can be associated with the correct product. ClickBank's billing support and The Soul Archive's handling of reading data are separate matters.
Reading access and privacy tools
The full-reading portal is publicly accessible without login or purchase verification. If you still have your saved browser session, return there to continue your archive, download your PDF, or use “Clear my archive / Start a new reading” to delete its saved answers and reading. The archive expires after 30 days. Marketing emails include an unsubscribe link. Read our Privacy Policy for the different retention rules that apply to the free journey.
Do not include payment-card details, passwords, sensitive questionnaire answers, or private recovery links in a support message.